
Speakers
Gain insights from experts shaping the future of revenue cycle management.Pam D'Apuzzo, CPC, ACS-EM, ACS-MS, CPMA
Managing Director / VMG Health
Sessions by Pam D'Apuzzo
5H | Oops!... It’s Coded Again: Building a Corrective Action Plan After an Audit
Coding audits generate findings — sometimes repetitive ones. How an organization responds is as important as the report itself. That response starts with categorizing errors by cause, then building a corrective action plan with defined remediation steps, timelines, and accountability. Some findings call for individual claim repayment and practitioner education; others signal systemic issues requiring broader action, such as workflow changes, wider education, repayment, or escalation to compliance leadership. This session covers how to distinguish isolated errors from systemic risk, build a defensible corrective action plan, and recognize when a finding rises to a reportable overpayment. Attendees will leave with a practical framework for categorizing findings, implementing corrective action plans, and determining when additional compliance intervention may be necessary.