
Speakers
Gain insights from experts shaping the future of revenue cycle management.Christopher Chandler, CPC, CGSC
Director of Professional Coding Education and Consulting / Intermountain Health
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Director of Professional Coding Education and Consulting / Intermountain Health
Medical coding leaders are often promoted because they are technically strong, but leadership requires much more than knowing the guidelines. Whether you're stepping into your first leadership role or have been leading teams for years, there is always room to grow, adapt, and improve. In this session, I share lessons learned while transitioning from team member to leader of a department of professional coding consultants. We will discuss building trust, creating a culture of continuous improvement, team development, professionalism, change management, and AI adoption. Attendees will gain practical insights into developing high-performing teams, creating clear expectations, navigating uncertainty, and continually strengthening their leadership skills in an increasingly complex healthcare environment.
Medical coding leaders are often promoted because they are technically strong, but leadership requires much more than knowing the guidelines. Whether you're stepping into your first leadership role or have been leading teams for years, there is always room to grow, adapt, and improve. In this session, I share lessons learned while transitioning from team member to leader of a department of professional coding consultants. We will discuss building trust, creating a culture of continuous improvement, team development, professionalism, change management, and AI adoption. Attendees will gain practical insights into developing high-performing teams, creating clear expectations, navigating uncertainty, and continually strengthening their leadership skills in an increasingly complex healthcare environment.