Speakers
Voices that drive change.Michelle Stevens, CPC, CPCO, CPPM, CPB, AARC Approved Instructor
Owner/Medical Consultant / Elite Medical
Sessions by Michelle Stevens
3G | Essential KPIs: Denials, Collections, and the Math Behind the Matrix
In this session, we’ll identify the most critical key performance indicators (KPIs) related to denials and collections and discuss how they are calculated and interpreted. We’ll analyze common causes of denials and underpayments and apply practical solutions rooted in coding, billing, and documentation accuracy. And we’ll look at proven strategies and workflows that improve clean claim rates, reduce aging A/R, and optimize collections. See the matrix behind your KPIs and take control.