Speakers
Voices that drive change.Susan Oprean, CPC, CPMA, CPPM
VP of Revenue Cycle / Arintra
Sessions by Susan Oprean
2V | Transforming Coding Operations: Real-World Lessons on Evaluating and Integrating Autonomous Coding
Coder shortages, rising volumes, and payer complexity are pushing leaders toward autonomous coding, but how do you actually evaluate solutions and prepare your organization for change?
In this fireside chat, Melissa Caperton, Director of Physician Coding at Baptist Health, shares her journey as an early innovator in this space, from building a strong coding foundation in Epic to thoughtfully evaluating autonomous coding solutions. Susan Oprean, VP of Revenue Cycle at Arintra joins to offer the executive perspective on what makes certain solutions stand out and how organizational readiness accelerates results. Together they'll walk through Baptist Health's evaluation approach, what they've learned during implementation, and how they've brought stakeholders along the way.
Learning Objectives :
- Identify which stakeholders to engage early and how inclusive planning accelerates adoption
- Evaluate autonomous coding solutions using operational and financial criteria, including audit trail transparency and retro data validation
- Apply change management strategies to pilot effectively and empower coders and clinicians through the transition